Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, billing address, and payment information when you create an account or request a rental quote.

We also collect usage data such as pages visited, search queries, and device information to improve our service.

2. How We Use Your Information

We use your information to:

• Process rental orders and communicate with vendors on your behalf
• Send order confirmations, invoices, and delivery notifications
• Respond to customer service inquiries
• Improve our platform and personalize your experience
• Send promotional emails (you may opt out at any time)

3. Information Sharing

We share your information with equipment vendors solely to fulfill your rental order. We do not sell your personal data to third parties.

We may share data with service providers (payment processors, analytics, email delivery) who assist in operating our platform under confidentiality agreements.

4. Payment Security

All payment transactions are processed through Authorize.net. Card data is tokenized and never stored on our servers. We are PCI-DSS compliant.

5. Cookies

We use cookies and similar technologies to maintain session state, remember preferences, and analyze traffic. You can disable cookies in your browser settings, though some features may not function correctly.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at help@equipmap.com. We will respond within 30 days.

7. Data Retention

We retain account data for as long as your account is active. Order records may be retained for up to 7 years for tax and legal compliance.

8. Contact

For privacy-related inquiries contact us at help@equipmap.com or call (877) 336-6990.